At BestDuplicator we appreciate any business we receive and will value it. Our warranty process is as simple as many other manufacturers out there.
If the unit is within warranty with out any physical or water damage, we will fix it and send it back directly to you in the continental USA 48 states.
Simply contact us for an RMA request form and we will send one over to resolve the issue ASAP.
However we only will do warranty on Authorized reseller BestDuplicator units. More details can be found on the tab to the right of this tab on authorized units.